I firmly believe in credit where credit is due, and this month at Commercial Wireless we are very proud of our Installation Team. Three members of the team, Shane Coughlan, Trevor Baine and Christy O'Connor all successfully completed a prestigious course, titled "Installation and Trouble Shooting". The course, run by Gemini Tech, is City and Guilds approved.

This qualification just proves what I was sure of - that our Installations Team are the best in the business. Christy, who has been installing car kits for seven years, is based in Limerick, and covers the South-west of the country. The rest of the country is covered from our Dubin office where the others are based. Shane has been installing car kits for over eight years, and Trevor is in his second year.

At a time when it is vital that road users are able to stay in touch legally, amidst confusion at what exactly constitutes a breach of the law and the best way to avoid this, I am proud to be able to guarantee such high standards of workmanship to all our customers. The course has consolidated our installers knowledge in such areas as voice quality, network capacity, fraud protection and confidentiality, and data and other GSM installation issues, whilst also covering hands-on practical installation sessions.

It is far too easy to dismiss or criticise things, and often good work and achievement are overshadowed in the process. But I feel that this achievement on the part of our Installers should be recognised and celebrated. It is thanks to the huge effort of all our team, wherever in our company they play their part, that Commercial Wireless has been recently awarded O2 Dealer of the Month for August.

Kind Regards,

Derek Mc Donald
Chief Executive

In the photo receiving their award (left to right):
Graham Kelly, Trevor, Christy, Trainer, Shane and Ciava